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J.Lingnau jewelry is hand crafted for you at the time of your order, please allow for a 2-3 week lead time.  Occasionally we may have an item in stock, orders placed for in-stock items are processed and shipped the following business day.  Please email us at info@jlingnau.com if you need an estimated shipping date. 


Return Policy

We want you to be completely happy with your purchase and will accept returns sent to us within 14 days of receipt for exchange or store credit. Please contact customer service at info@jlingnau.com for assistance.

When returning an item, please request a return form from customer service, complete and enclose it with the item in the original packaging, if possible. Please ship prepaid and insured as we do not accept responsibility for items lost or stolen in transit. We will process your exchange or issue you a store credit in the amount of the item minus the original shipping charges.

Special orders and sale items are final sale.


Privacy Policy

Your privacy is important to us. We will never share any of your personal information. We use email addresses to communicate with you regarding your orders or your customer relationship with us. We may use your email address to share information about J.Lingnau products and services that may be of interest to you. You may opt-out of receiving such messages from us at any time.

We use industry-standard technologies to ensure the utmost security when shopping with us.


Terms Of Service

By using the J. Lingnau website, you are accepting the terms and conditions of our policies. If you have questions or concerns, please contact us for more information at info@jlingnau.com.

COPYRIGHT
All content of our web site is the property of J. Lingnau Inc. and is protected by United States and international copyright laws.

TRADEMARKS
The trademarks, logos, service marks and trade names of J. Lingnau Inc. may not be used without our written permission.

INFORMATION, PRICING AND AVAILABILITY
We reserve the right to change or update any information, including pricing and availability, at any time without prior notice.

DISCLAIMERS
Your use of this site is at your sole risk. You acknowledge and agree that you assume full responsibility for your use of the site. The site, it's content, the information and services available on or through it, are provided "as is." We make no representations or warranties, express or implied, with respect to this web site.

CHANGES TO THESE TERMS OF USE
J. Lingnau Inc. reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use, in whole or in part, at any time, by posting revised terms on the Site. Your continued use of the Site after any changes to the Terms of Use or other policies means you accept the changes.